Privacy & Cookies

Privacy & Cookies are committed to safeguarding and preserving your privacy when visiting our site or communicating with us either electronically or directly. Our Privacy Policy will give you information on what we do with any personal data that you provide to us or that we collect from you when you are on this site.

Information We Collect

In operating our website we may collect and process the following data about you:-

  • Information given by you on registration – name, company details, contact numbers, email, location etc.
  • Information recorded by us when you make direct enquiries either via email, telephone, written correspondence or in person

Use of Cookies

We will gather information regarding your computer whilst you are visiting our website. This information is used to help us improve our services and also to provide statistical information regarding the use of our website where appropriate. The information we collect will not identify you personally, it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever.

We may also on occasions gather information about your general internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our website and the service that we provide to you.

All computers have the option to decline the automatic download of cookies, to engage this you simply need to change your browser settings. However, you should note that if choose to decline cookies, you may limit your access to particular parts of our website.

Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website.

Use of Your Information

The information you provide to us will in the main be used to provide relevant information to you. In addition, we may also use the information for the following:

  • To advise you of updates or changes to your account or our website which may affect or improve usage.
  • To advise you of products and services provided by Totallyplant which we feel may be of interest to you, where you have consented to receive such information.
  • To meet any contractual commitments to you.

Totallyplant will not supply your data to third parties unless we are legally obliged to do so.

Storing Your Personal Data

Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety. The transmission of information via the Internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.

Disclosing Your Information

Totallyplant will not disclose any of the information provided to us to third parties except in circumstances:-

  • Where we are legally required to do so.
  • To assist in fraud protection and minimise credit risk.

Third Party Links

On occasions there will be links to third party websites on the Totallyplant website. These websites should provide their own privacy policies to their users which are separate from our own, you should check these prior to using the site you are visiting. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Data Protection Act 1998 / Access to Information

The Data Protection Act 1998 gives you the right to access the information that we hold about you. Should you wish to receive these details please contact us.

Queries and Contact

If you have any queries or comments regarding this Privacy Policy then please contact us.

Occasionally we update our privacy policy, please check this website for our most up to date version.